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Welcome to Skyward Family Access
The New Boston Independent School District is pleased to announce that the Family Access portal in the Skyward Data Management System is open for use by parents. Family Access is a secure, Internet-based website that allows you to easily view your student’s attendance, grades, and schedule. In addition, there are a number of other features you can use such as updating emergency contact information.
We hope that Family Access will be a tool that you use to stay informed about your student’s progress at school. In addition, we hope that Family Access will help foster a strong relationship between parents and our school community.
How Do I Get My Username and Password?
If you have an existing account:
If you had a Family Access password last year, the password is still the same and you can use it immediately. If you had a password last year but don’t remember it, please click the Forgot my Login/Password link on the Login screen.Fill in your email address and if you have an email address on file,then your username and password will be emailed to you. If you do notreceive the email, or accidentally lock your account from too many loginattempts, please contact your child's school to assist you withresetting it.
If you are new to the district, or never had an account:
In order to have an account set up for you, you must:
1. Have a valid email address
2. Have full legal rights to access the student information
3. Be listed as Primary or Secondary Contact in our student records
4. Complete and return a signed “Parent Portal Access Request Form”
Completeonly one request form per account. If you have more than one child inour schools you will be able to access all your children’s informationfrom a single account. Simply list your children’s information onthe form and turn the completed form in at any campus that one ofyour children attend. Once your request is approved, your accountwill be created and an email will be sent to the address on yourRequest Form. The email will contain information on how to accessthe Parent Portal, your login username and password, and our contactinformation.
Please allow 48 hours afterreturning your completed request form to the school office for youraccount to be approved and created. If you have not received youraccount information by then, contact the office where you turned in your request for help.
Frequently Asked Questions:
Why should I use Family Access?
Family Access is a web basedtool designed to enhance parent/guardian and school communication. Youruse of the Family Access website is voluntary.
I have more than one student in the district, will I need multiple passwords?
No. Using one password you canaccess records for all of your students, even if they are attendingdifferent schools within the district.
Can other people see my child's personal information on Family Access?
Family Access is passwordprotected. As long as you keep your password safe it is highly unlikelythat anyone else will be able to access or view your child's personalinformation.
I can't get Family Access to work on my computer; what should I do?
Family Access is a web basedproduct, so it should work on your computer like any other web basedapplication. Occasionally, the Family Access web server may be down formaintenance. If you get an error message, please try again as needed.If you are still having problems, please contact the school.
When I log on to Family Access, I lose my connection after three to five minutes. Why?
Family Access has a defaultsecurity setting that will terminate your connection if your computer isidle for longer than three to five minutes. This feature is designed toprotect against unauthorized access and can not be changed.
Are all of New Boston Schools using Family Access?
Each school provides FamilyAccess as a service to parents and guardians, but the informationprovided by each school will vary depending on the age of the studentand the type of information available.
I have forgotten my username and/or lost my password, what should I do?
On the Login screen, please clickthe Forgot my Login/Password link. Fill in your email address and ifyou have an email address on file, then your username and password willbe emailed to you. If you do not receive the email, or accidentally lockyour account from too many login attempts, please contact your child'sschool to assist you with resetting it.
With all the talk about Internet safety and security, how do I know Family Access is safe?
Family Access uses Secure SocketLayer (SSL) encryption as the security layer for data presented on theWeb. This is the same encryption system used by sites that accept creditcard numbers and other personal data that must be secure. Eachindividual, whether student, parent, or staff member, must be given ausername and password and be designated as a member of a householdlinked to a student in order to view Family Access information.
